Toyota Kirloskar Motor (TKM) has launched “T CARE,” a groundbreaking initiative aimed at enhancing the customer ownership experience through a unified suite of services. This new program embodies Toyota’s dedication to delivering excellence by integrating a range of value-added services under a single brand.
T CARE introduces several key features, including T DELIVER for secure vehicle delivery, T GLOSS for premium car detailing, and T ASSIST offering 24/7 roadside support for five years. Customers can also benefit from T SECURE’s extended warranties, T SMILE’s flexible maintenance packages, and T CHOICE’s broad selection of service parts. Additional offerings include T INSPECT for thorough used car evaluations and T SPARSH, which provides extensive support in rural regions.
Mr. Sabari Manohar, Vice President of Sales, Service, and Used Car Business at Toyota Kirloskar Motor, emphasized that T CARE is designed to strengthen customer relationships and streamline the ownership experience. With 685 customer touchpoints and 360 T SPARSH outlets across India, Toyota aims to ensure comprehensive service access. In Dimapur, T CARE is set to offer tailored solutions and improved support, addressing the unique needs of local customers and reinforcing Toyota’s commitment to exceptional service in the region.
